Terms of Service

Last updated: May 21, 2025

Welcome to Nova Runa Studio. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to these Terms.

1. General Conditions

 

  • This website is operated by Nova Runa Studio.
  • By using this site, you represent that you are at least the age of majority in your country or region.
  • You may not use our products for any illegal or unauthorized purpose.

2. Products and Services

 

  • All products are handmade and may vary slightly in color, shape, and size.
  • We reserve the right to limit quantities, discontinue products, or refuse service at any time.
  • Product descriptions and prices are subject to change without notice.

3. Pricing and Payments

 

  • All prices are listed in CAD and are inclusive of applicable taxes unless stated otherwise.
  • We accept secure payment via Shopify Payments, PayPal, and major credit cards.

4. Shipping & Delivery

 

  • We ship internationally. Shipping rates and delivery times vary depending on location.
  • Customers are responsible for any customs or import duties.
  • Once your order is shipped, we are not responsible for delays caused by third-party carriers.

5. Returns and Exchanges

 

  • We accept returns within 14 days of delivery for eligible items.
  • Items must be unused, in original packaging, and in resellable condition.
  • Custom or personalized items are non-refundable unless damaged or defective.

 

For more details, please refer to our Returns and Exchanges.

6. Warranty

 

  • All products come with a 6-month international warranty against manufacturing defects.
  • Please refer to our International Warranty for details on what’s covered and how to claim.

7. Intellectual Property

 

  • All content on this site, including images, text, logos, and designs, is the intellectual property of Nova Runa Studio and may not be used without written permission.

8. Third-Party Tools and Links

 

  • We may provide you with access to third-party tools or links over which we have no control.
  • We are not responsible for any issues arising from your use of third-party sites or services.

9. Limitation of Liability

 

  • Nova Runa Studio is not liable for any injury, loss, or damage arising from the use or misuse of our products.

10. Changes to Terms

 

  • We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

 

If you have any questions about these Terms, please contact us below: